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Knowledge Base Home » ... » RACKMUX-D15/17 » Troubleshooting » Document 2092

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RACKMUX-D15/17-N: "T" key is not working
Author: Administrator, Created on: Aug 4, 2017 3:15 PM

RACKMUX-D15/17-N: “T” key is not working

Issue: The “T” key on the rackmount KVM drawer is not working.

Cause: When the "Fn" (function) key is pressed at the same time as any other key, the function locks and the “T” key no longer works.

Solution: Press the "Fn" key without pressing any other keys to unlock the function and fix the issue.

NOTE: If you have a KVM drawer without an integrated switch, you can see if a function is locked on the LED display of the keyboard. If you have a KVM drawer with an integrated switch, the LED display is not available.