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Knowledge Base Home » ... » E-MICRO » Troubleshooting » Document 2035

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E-MICRO-TRHP: Receive false alerts from the integrated humidity sensor
Author: Administrator, Created on: Jul 18, 2017 1:11 PM

E-MICRO-TRHP: Receive false alerts from the integrated humidity sensor

Issue: Receive false alerts from the integrated humidity sensor every 8 hours to 2 weeks. The alarm email is followed by returned to normal email.

Cause: The Sample Period and Alert Delay settings are set too short in the sensor configuration.

Solution: Set the Sample period to 10 seconds and the Alert Delay to 30 seconds for the humidity sensor.