E-2D: Unable to connect via web interface / no login screen Issue: Unable to connect via web interface / no login screen Cause: Wrong IP address. Solution: Use NTI Device Discovery Tool to locate configured IP address. Browse the installation manual CD and click on the file discover.html. This will open your browser and display the Device Discovery Tool page. Accept the Certificate to allow the loaded applet access to your network. Press the button “Detect NTI Devices” to start the discovery process. After a short time, the tool will display all NTI devices on your network, along with their network settings. Locate the IP address of the ENVIROMUX and type it into the address bar of the web browser to access the web interface. OR Cause: HTTP not enabled. Solution: Enable HTTP. Type in the ENVIROMUX IP address into the address bar. It should automatically redirect to an HTTPS (secure) connection. Accept the NTI certificate if it pops up. Select “Network Configuration” and access “Server Settings.” Put a checkmark in the box “Enable HTTP Access.” OR Cause: HTTP moved from default (port 80). Solution: Identify port number assigned. Access the ENVIROMUX through a terminal program. Under the “Network Configuration” menu, select the “Miscellaneous Service Settings.” The port number assigned is under “HTTP Port.” After identifying the correct port number, login to the web interface and select “Network Configuration.” Under “Server Settings,” input the correct port number. The web interface should work now. OR Cause: IP conflict (2 units on the same IP address) Solution: Change IP address to resolve conflict
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