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[2054] E-1W: Not Receiving Alert Messages    « Back to Category
Author: Administrator, Created on: Jul 25, 2017 11:53 AM
Language: English


E-1W: Not Receiving Alert Messages

Issue: Not receiving alert messages.

Cause: Using E-mail that doesn't supports SSL encryption (like Gmail).

Solution: When security is required, make sure the email server supports SSLv3 Authentication Protocol.

OR

Cause: E-mail does not support encryption, instead uses standard authentication.

Solution: When using standard authentication (which only requires a username and password), make sure the username and passwords are entered correctly and that “SSL Required” is unchecked.

NOTE: Make sure the port number entered is correct.



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