Jive Knowledge Base : UNIMUX KVM Switches (Single-User and Multi-User): The user port seems to be locked up, mouse no longer moves even when user is switched to another CPU port.

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[189] UNIMUX KVM Switches (Single-User and Multi-User): The user port seems to be locked up, mouse no longer moves even when user is switched to another CPU port.

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Author:	Administrator, Created on: Jul 30, 2010 12:54 PM
Categories:	Troubleshooting, Troubleshooting
Language:	English

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Issue:
4-port and above UNIMUX-USBV-x, UNIMUX-USBV-xHD KVM Switches, and UNIMUX-nXm-U, UNIMUX-nXm-UHD KVM Matrix Switches: The user port seems to be locked up, mouse no longer moves even when user is switched to another CPU port.

Cause:
Broadcast mode may have been inadvertently turned on.

Solution:
Turn off Broadcast mode for the user port.

Press <Ctrl> + <~> (tilde) to access the On Screen Display.
Check the bottom of the Command Mode screen to see if Broadcast is set to Y or N
If Broadcast is set to Y, press <Ctrl> + <B> to turn Broadcast off.
Press the escape key to exit the On Screen Display.

Other user ports should be checked for the same issue.

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