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[116] UNIMUX-USBV-xUO: The USB keyboard and mouse do not respond after Windows resumes from sleep, hibernation or computer inactivity.    « Back to Category
Author: Administrator, Created on: Jun 20, 2007 12:30 PM
Language: English


UNIMUX-USBV-xUO: The USB keyboard and mouse do not respond after Windows resumes from sleep, hibernation or computer inactivity.

Issue: The USB keyboard and mouse do not respond after Windows resumes from sleep, hibernation or computer inactivity.

Cause: Windows puts the USB Root Hub into a conserve power mode, which causes the UNIMUX USB KVM Switch to lose the USB connection with the computer.

Solution: Turn off Windows' ability to turn off the USB Root Hub by going to:

Device Manager > Universal Serial Bus Controllers > USB Root Hub > Power Management

Uncheck the box "Allow the computer to turn off this device to conserve power." per the illustration below. Uncheck all boxes on all root hubs. 



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