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[119] The NTI Discovery Tool application does not detect any NTI devices    « Back to Category
Author: Administrator, Created on: Jul 18, 2007 5:35 PM
Categories: Troubleshooting, Troubleshooting
Language: English


Issue:
The NTI Discovery Tool application does not detect any NTI devices.

Cause:
The NTI Discovery Tool does not detect devices located across sub-nets of a network.

Example: A PC running the Discovery Tool application connected to a 192.168.3.XXX network will only search the 192.168. 3.XXX sub-net for NTI devices and will not detect any NTI device connected to 192.168. 1.XXX network.

Solution:
  • Run the Discovery Tool on a computer connected to the same sub-net as the NTI devices that need to be detected.

    OR

  • Use a crossover cable or adapter to directly connect a computer to the
    network connection of the NTI device. Then run the Discovery Tool.


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