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[1679] E-2D: Unable to connect via web interface / no login screen    « Back to Category
Author: Administrator, Created on: Jan 7, 2013 3:01 PM
Language: English


E-2D: Unable to connect via web interface / no login screen

Issue: Unable to connect via web interface / no login screen

Cause: Wrong IP address.

Solution: Use NTI Device Discovery Tool to locate configured IP address.

  • Browse the installation manual CD and click on the file discover.html. This will open your browser and display the Device Discovery Tool page.

  • Accept the Certificate to allow the loaded applet access to your network.

  • Press the button “Detect NTI Devices” to start the discovery process.

  • After a short time, the tool will display all NTI devices on your network, along with their network settings.

  • Locate the IP address of the ENVIROMUX and type it into the address bar of the web browser to access the web interface.

OR

Cause: HTTP not enabled.

Solution: Enable HTTP.

  • Type in the ENVIROMUX IP address into the address bar. It should automatically redirect to an HTTPS (secure) connection.

  • Accept the NTI certificate if it pops up.

  • Select “Network Configuration” and access “Server Settings.”

  • Put a checkmark in the box “Enable HTTP Access.”

OR

Cause: HTTP moved from default (port 80).

Solution: Identify port number assigned.

  • Access the ENVIROMUX through a terminal program.

  • Under the “Network Configuration” menu, select the “Miscellaneous Service Settings.”

  • The port number assigned is under “HTTP Port.”

  • After identifying the correct port number, login to the web interface and select “Network Configuration.”

  • Under “Server Settings,” input the correct port number.

  • The web interface should work now.

OR

Cause: IP conflict (2 units on the same IP address)

Solution: Change IP address to resolve conflict

  • Log into unit via USB console.

  • Under “Network Settings,” change the IP address.



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