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[1680] E-2D: Cannot get Discovery Tool to work    « Back to Category
Author: Administrator, Created on: Jan 7, 2013 3:02 PM
Language: English


E-2D: Cannot get Discovery Tool to work

Issue: Cannot get Discovery Tool to work.

Cause: Java Runtime Environment not installed.

Solution:

  • Install Java Runtime Environment.

  OR

  Cause: Computer and E-2D are not in the same subnet

  Solution: Ensure computer and E-2D are in same subnet

  • Log into unit via USB console.

  • Configure “Network Settings” to ensure that both computer and unit are in the same subnet.



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