Issue: No video on monitor.

Cause: One or more video cables is loose or disconnected.

Solution: Check all video cable connections.

OR

Cause: No power to Remote Unit.

Solution: Make sure “Power” LED is illuminated on both Local and Remote Units. If not, ensure the following:

• Outlet is live and AC adapter is plugged-in.

• 24V DC jack is fully connected.

• CATx cable connection is secure at both ends.

OR

Cause: CATx cable is not connected.

Solution: Ensure that all cables are properly and completely snapped-in. Power cycle the video audio source. Ensure “Traffic” LED on local and remote units are illuminated.

OR

Cause: CATx or HDMI/DVI cable is too long.

Solution: Switch to shorter cable or lower resolution (max. length is 328 feet).