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[1821] E-5D: Unable to Send Out E-mail Alerts with IMAP or POP ports    « Back to Category
Author: Administrator, Created on: Mar 4, 2013 2:45 PM
Language: English


E-5D: Unable to Send Out E-mail Alerts with IMAP or POP ports

Issue: Unable to Send Out E-mail Alerts with IMAP or POP ports.

Cause: E-5D does not use IMAP or POP ports.

Solution: IMAP and POP ports are only for receiving email. To enable outgoing email alerts, set up SMTP server and ensure the following:

  • Correct IP address for SMTP server.

  • SMTP port is supported, usually corresponding with:

    • Unauthorized port: 25

    • SSL port: 465

    • TLS port: 587

  • SSL is enabled or disabled as necessary.

  • Only fill in username and password if required for SMTP server.



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