Jive Knowledge Base : E-SEMS-16: Unable to update firmware, progress bar hangs.

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[1966] E-SEMS-16: Unable to update firmware, progress bar hangs.

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Author:	Administrator, Created on: Dec 9, 2013 9:16 AM
Language:	English

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E-SEMS-16: Unable to update firmware, progress bar hangs.

Issue: Unable to update firmware, progress bar hangs.

Cause: User is not logged in as root.

Solution: Log into unit as root user. Default password is "admin". If root's password is changed and forgotten, retrieve the password by following the steps in this document.

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