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ST-C5VA-300: No audio for models with audio support.
[1665]
Last Modified:
Dec 7, 2012 2:04 PM
ST-C5VA-300: No audio for models with audio support. Issue: No audio for models with audio support. Cause: Audio cable is not properly plugged-in. Solution: Check all cable connections. OR Cause: Speakers are not plugged in.
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ST-C5VRS-300: No RS232 communication for models with RS232 support.
[1664]
Last Modified:
Dec 7, 2012 2:03 PM
ST-C5VRS-300: No RS232 communication for models with RS232 support. Issue: No RS232 communication for models with RS232 support. Cause: One or more RS232 cables is loose or disconnected. Solution: Check all RS232 cable connections.
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ST-C5V-300: CPU does not detect the keyboard and the mouse.
[1663]
Last Modified:
Dec 7, 2012 2:03 PM
ST-C5V-300: CPU does not detect the keyboard and the mouse. Issue: CPU does not detect the keyboard and the mouse. Cause: Keyboard or mouse cable are loose or reversed. Solution: Check cable connections. OR Cause: CATx cable is
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ST-C5V-300: Wrong or missing characters from those typed.
[1662]
Last Modified:
Dec 7, 2012 2:02 PM
ST-C5V-300: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the
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ST-C5V-300: Monitor sometimes loses sync, causing it to go blank for a second or two.
[1661]
Last Modified:
Dec 7, 2012 2:02 PM
ST-C5V-300: Monitor sometimes loses sync, causing it to go blank for a second or two. Issue: Monitor sometimes loses sync, causing it to go blank for a second or two. Cause: Electrical power system is very noisy; particularly the ground.
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ST-C5V-300: A constant vertical wobble appears down the screen.
[1660]
Last Modified:
Dec 7, 2012 2:01 PM
ST-C5V-300: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
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ST-C5V-300: The image on the monitor is black and white, rather than in color.
[1659]
Last Modified:
Dec 7, 2012 2:01 PM
ST-C5V-300: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted. Solution:
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ST-C5V-300: Video Picture is not sharp or is smeared.
[1658]
Last Modified:
Dec 7, 2012 2:01 PM
ST-C5V-300 : Video Picture is not sharp or is smeared. Issue: Video Picture is not sharp or is smeared. Cause: CATx cable is too long. Solution: Verify length is within specified limits of 300 feet. OR Cause: Video not
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ST-C5V-300: No video on monitor.
[1657]
Last Modified:
Dec 7, 2012 2:00 PM
ST-C5V-300 : No video on monitor. Issue: No video on monitor. Cause: One or more video cables is loose or disconnected. Solution: Check all video cable connections. OR Cause: No power to Remote or Local Units. Solution:
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ST-C5V-300: Remote or Local Unit power LED does not illuminate.
[1656]
Last Modified:
Dec 7, 2012 1:59 PM
ST-C5V-300: Remote or Local Unit power LED does not illuminate. Issue: Remote or Local Unit power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Make sure outlet is live and AC adapter is
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