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ST-C5USBV-300: Mouse is not working as configured when connected to a MAC.
[1677]
Last Modified:
Dec 7, 2012 2:18 PM
ST-C5USBV-300: Mouse is not working as configured when connected to a MAC. Issue: Mouse is not working as configured when connected to a MAC. Cause: ST-C5USBV-300 not operating in MAC mode. Solution: Check to see if MAC mode LED is
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ST-C5USBV-300: Cannot enter Command Mode.
[1676]
Last Modified:
Dec 7, 2012 2:18 PM
ST-C5USBV-300: Cannot enter Command Mode. Issue: Cannot enter Command Mode. Cause: User is trying to access Command Mode from the devices connected to the Local Unit. Solution: Command Mode is not accessible at the Local Unit. Try
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ST-C5USBV-300: Mouse cursor appears on the screen, but the mouse does not work.
[1675]
Last Modified:
Dec 7, 2012 2:17 PM
ST-C5USBV-300: Mouse cursor appears on the screen, but the mouse does not work. Issue: Mouse cursor appears on the screen, but the mouse does not work. Cause: Mouse cable is loose or disconnected. Solution: Check for quality cable
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ST-C5USBV-300: Connecting the keyboard affects the video.
[1674]
Last Modified:
Dec 7, 2012 2:17 PM
ST-C5USBV-300: Connecting the keyboard affects the video. Issue: Connecting the keyboard affects the video. Cause: Older keyboards may require higher current than our unit supplies. Solution: Change to a newer keyboard.
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ST-C5USBV300: PC boots with no error messages, but the keyboard does not work.
[1673]
Last Modified:
Dec 7, 2012 2:17 PM
ST-C5USBV300: PC boots with no error messages, but the keyboard does not work. Issue: PC boots with no error messages, but the keyboard does not work. Cause: Keyboard cable is loose. Solution: Reseat keyboard cable and check again.
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ST-C5USBV-300: Wrong or missing characters from those typed.
[1672]
Last Modified:
Dec 7, 2012 2:16 PM
ST-C5USBV-300: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot
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ST-C5USBV-300: Monitor sometimes loses sync, causing it to go blank for a second or two.
[1671]
Last Modified:
Dec 7, 2012 2:16 PM
ST-C5USBV-300: Monitor sometimes loses sync, causing it to go blank for a second or two. Issue: Monitor sometimes loses sync, causing it to go blank for a second or two. Cause: Electrical power system is very noisy; particularly the
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ST-C5USBV-300: A constant vertical wobble appears down the screen.
[1670]
Last Modified:
Dec 7, 2012 2:15 PM
ST-C5USBV-300: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
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ST-C5USBV-300: The image on the monitor is black and white, rather than in color.
[1669]
Last Modified:
Dec 7, 2012 2:15 PM
ST-C5USBV-300: The image on the monitor is black and white, rather than in color. Issue: The image on the monitor is black and white, rather than in color. Cause: The video cable was not attached to the CPU when it was booted.
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ST-C5USBV(A)-300(M): Video picture is not sharp or is smeared.
[1668]
Last Modified:
Dec 7, 2012 2:14 PM
ST-C5USBV(A)-300(M): Video picture is not sharp or is smeared. Issue: Video picture is not sharp or is smeared. Cause: CAT5 cable is too long. Solution: Verify length is within specified limits of 300 feet. OR Cause: Video
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ST-C5USBV-300: No video on monitor.
[1667]
Last Modified:
Dec 7, 2012 2:13 PM
ST-C5USBV-300 : No video on monitor. Issue: No video on monitor. Cause: One or more video cables is loose or disconnected. Solution: Check all video cable connections. OR Cause: No power to Remote or Local Units.
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ST-C5USBV-300: Remote or Local Unit power LED does not illuminate.
[1666]
Last Modified:
Dec 7, 2012 2:13 PM
ST-C5USBV-300: Remote or Local Unit power LED does not illuminate. Issue: Remote or Local Unit power LED does not illuminate. Cause: Power supply is not connected or plugged-in. Solution: Make sure outlet is live and AC adapter is
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