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Category: Troubleshooting
Sub-Categories: 0, Documents: 8, Last Update: Feb 13, 2024 11:45 AM

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Document Type: General SERIMUX-CS-x: Java SSH Applet Not Working   
[1974] Last Modified: Feb 13, 2024 11:45 AM
SERIMUX-CS-x: Java SSH Applet Not Working Issue: Java SSH Applet not working. Cause: Java version 7 blocks any unsigned applets. Solution: Download and install Java version 7 with update 51 ( http://java.com/en/download/index.jsp ). It
 
Document Type: General SERIMUX-CS-x: Cannot access the View Port Data Buffer.   
[1621] Last Modified: Nov 27, 2012 10:45 AM
SERIMUX-CS-x: Cannot access the View Port Data Buffer. Issue: Cannot access the View Port Data Buffer. Cause: Only the ROOT user can access this. Solution: Login as the ROOT user.
 
Document Type: General SERIMUX-CS-x: Cannot access user menu on a port.   
[1620] Last Modified: Nov 27, 2012 10:45 AM
SERIMUX-CS-x: Cannot access user menu on a port. Issue: Cannot access user menu on a port. Cause: Port is configured as host port. Solution: Configure user port with the following steps: Select “Port Configuration” and
 
Document Type: General SERIMUX-CS-x: Commands entered from front panel keypad are not accepted.   
[1619] Last Modified: Nov 27, 2012 10:44 AM
SERIMUX-CS-x: Commands entered from front panel keypad are not accepted. Issue: Commands entered from front panel keypad are not accepted. Cause: Buttons are being pressed too rapidly. Solution: Ensure the keypad PIN is entered
 
Document Type: General SERIMUX-CS-x: SERIMUX unit will not accept username or password.   
[1618] Last Modified: Nov 27, 2012 10:42 AM
SERIMUX-CS-x: SERIMUX unit will not accept username or password. Issue: SERIMUX unit will not accept username or password. Cause: Usernames and passwords are case sensitive. Solution: Verify characters used and enter again.
 
Document Type: General SERIMUX-CS-x: Cannot connect to port/device.   
[1617] Last Modified: Nov 27, 2012 10:41 AM
SERIMUX-CS-x: Cannot connect to port/device. Issue: Cannot connect to port/device. Cause: Port settings not correct. Solution: Verify proper communication settings. OR Cause: Wrong cable adapter used. Solution: Verify
 
Document Type: General SERIMUX-CS-x: SERIMUX unit is not working properly.   
[1616] Last Modified: Nov 27, 2012 10:41 AM
SERIMUX-CS-x: SERIMUX unit is not working properly. Issue: SERIMUX unit is not working properly. Cause: Poor connections. Solution: Verify that all cables are securely connected. OR Cause: Port not configured correctly.
 
Document Type: General SERIMUX-CS-x: No front panel LEDs are illuminated   
[1615] Last Modified: Nov 27, 2012 10:40 AM
SERIMUX-CS-x: No front panel LEDs are illuminated. Issue: No front panel LEDs are illuminated. Cause: No power to SERIMUX unit. Solution: Check all power connections.
 

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