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RACKMUX-V15/17-N: "T" key is not working
[2091]
Last Modified:
Aug 4, 2017 3:26 PM
RACKMUX-V15/17-N: “T” key is not working Issue: The “T” key on the rackmount KVM drawer is not working. Cause: When the "Fn" (function) key is pressed at the same time as any other key, the function locks
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RACKMUX-V15/17: LCD is not displaying image
[1780]
Last Modified:
Aug 16, 2013 4:10 PM
RACKMUX-V15/17: LCD is not displaying image Issue: LCD is not displaying image. Cause: Image is out of range. Solution: Lower the resolution. OR Cause: LCD Auto-Shut OFF button is depressed. Solution: Ensure nothing is
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RACKMUX-V15/17: Keys pressed on the keyboard do not yield the expected result
[1779]
Last Modified:
Aug 16, 2013 4:10 PM
RACKMUX-V15/17: Keys pressed on the keyboard do not yield the expected result Issue: Keys pressed on the keyboard do not yield the expected result. Cause: “Fn” function is locked ON. Solution: Check to see if the Fn LED
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RACKMUX-V15/17: Front panel USB port is not working
[1778]
Last Modified:
Aug 16, 2013 4:11 PM
RACKMUX-V15/17: Front panel USB port is not working Issue: Front panel USB port is not working. Cause: USB cable is not properly connected. Solution: Check USB cable connection between the RACKMUX and the computer. Ensure it is
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RACKMUX-V15/17: Keyboard/touchpad not functioning
[1777]
Last Modified:
Aug 16, 2013 4:11 PM
RACKMUX-V15/17: Keyboard/touchpad not functioning Issue: Keyboard/touchpad not functioning. Cause: Keyboard is in the incorrect mode. Solution: Toggle the keyboard mode from PS/2 (default) to USB by pressing and holding Fn + T for 10
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RACKMUX-V15/17: "Auto configuration" message received
[1776]
Last Modified:
Aug 16, 2013 4:11 PM
RACKMUX-V15/17: “Auto configuration” message received Issue: “Auto configuration” message received. Cause: The LCD monitor is configuring itself for proper communication with the CPU. Solution: No action
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RACKMUX-V15/17: "No signal" message received
[1775]
Last Modified:
Aug 16, 2013 4:11 PM
RACKMUX-V15/17: “No signal” message received Issue: “No signal” error message received. Cause: The input signal is not present immediately after power ON. Solution: Check all cable connections and verify that
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RACKMUX-V15/17: "Power saver mode" message received
[1774]
Last Modified:
Aug 16, 2013 4:11 PM
RACKMUX-V15/17: “Power saver mode” message received Issue: “Power saver mode” error message received. Cause: The input signal is not present. The message will disappear after 5 seconds. Solution: Check all
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RACKMUX-V15/17: "Out of frequency" message received
[1773]
Last Modified:
Aug 16, 2013 4:12 PM
RACKMUX-V15/17: “Out of frequency” message received Issue: “Out of frequency” error message received. Cause: Input signal is outside the supported range. Solution: Lower video frequency to be within specified
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