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Category: Troubleshooting
Sub-Categories: 0, Documents: 8, Last Update: Aug 16, 2013 4:23 PM

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Document Type: General RACKMUX-V20/D20: LCD is not displaying image   
[1798] Last Modified: Aug 16, 2013 4:21 PM
RACKMUX-V20/D20: LCD is not displaying image Issue: LCD is not displaying image. Cause: Image is out of range. Solution: Lower the resolution. OR Cause: LCD Auto-Shut OFF button is depressed. Solution: Ensure nothing is
 
Document Type: General RACKMUX-V20/D20: Keys pressed on the keyboard do not yield the expected result   
[1797] Last Modified: Aug 16, 2013 4:21 PM
RACKMUX-V20/D20: Keys pressed on the keyboard do not yield the expected result Issue: Keys pressed on the keyboard do not yield the expected result. Cause: “Fn” function is locked ON. Solution: Check to see if the Fn LED is
 
Document Type: General RACKMUX-V20/D20: Front panel USB port is not working   
[1796] Last Modified: Aug 16, 2013 4:21 PM
RACKMUX-V20/D20: Front panel USB port is not working Issue: Front panel USB port is not working. Cause: USB cable is not properly connected. Solution: Check USB cable connection between the RACKMUX and the computer. Ensure it is
 
Document Type: General RACKMUX-V20/D20: Keyboard/touchpad not functioning   
[1795] Last Modified: Aug 16, 2013 4:22 PM
RACKMUX-V20/D20: Keyboard/touchpad not functioning Issue: Keyboard/touchpad not functioning. Cause: Keyboard is in the incorrect mode. Solution: Toggle the keyboard mode from PS/2 (default) to USB by pressing and holding Fn + T for
 
Document Type: General RACKMUX-V20/D20: "Auto configuration" message received   
[1794] Last Modified: Aug 16, 2013 4:22 PM
RACKMUX-V20/D20: "Auto configuration" message received Issue: “Auto configuration” message received. Cause: The LCD monitor is configuring itself for proper communication with the CPU. Solution: No action
 
Document Type: General RACKMUX-V20/D20: "No signal" message received   
[1793] Last Modified: Aug 16, 2013 4:22 PM
RACKMUX-V20/D20: “No signal” message received Issue: “No signal” error message received. Cause: The input signal is not present immediately after power ON. Solution: Check all cable connections and verify that
 
Document Type: General RACKMUX-V20/D20: "Power saver mode" message received   
[1792] Last Modified: Aug 16, 2013 4:22 PM
RACKMUX-V20/D20: “Power saver mode” message received Issue: “Power saver mode” error message received. Cause: The input signal is not present. The message will disappear after 5 seconds. Solution: Check all
 
Document Type: General RACKMUX-V20/D20: "Out of frequency" message received   
[1791] Last Modified: Aug 16, 2013 4:23 PM
RACKMUX-V20/D20: “Out of frequency” message received Issue: “Out of frequency” error message received. Cause: Input signal is outside the supported range. Solution: Lower video frequency to be within specified
 

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