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ST-C5KVM-600 KVM Extenders via CAT5: The scroll wheel on my mouse does not function.
[65]
Last Modified:
Feb 6, 2009 3:08 PM
Issue: The scroll wheel on my mouse does not function. Cause: Some motherboards provide +5VDC keyboard and mouse power even when the host PC is powered down. This can interfere with the initialization of XTENDEX ST-C5KVM-600 KVM Extenders via CAT5.
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ST-C5KVM-600 KVM Extenders via CAT5: My keyboard/mouse does not function correctly/at all.
[66]
Last Modified:
Feb 6, 2009 3:09 PM
Issue: My keyboard/mouse does not function correctly/at all. Solution: Ensure that you are using generic PS/2 keyboard and mouse drivers. Proprietary keyboard and mouse drivers (such as Logitech) are not compatible with XTENDEX ST-C5KVM-600 KVM
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ST-C5KVM-600 KVM Extenders via CAT5: My IBM IntelliPoint mouse does not function correctly.
[67]
Last Modified:
Feb 6, 2009 3:09 PM
Issue: My IBM IntelliPoint mouse does not function correctly. Solution: XTENDEX ST-C5KVM-600 KVM Extenders via CAT5 are compatible with the IBM IntelliPoint mouse, but require the IBM Intellipoint mouse drivers to be installed for proper operation.
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ST-C5KVM-600 KVM Extenders via CAT5: My video card does not correctly detect my remote monitor OR my remote monitor no longer has a high-resolution display.
[68]
Last Modified:
Feb 6, 2009 3:08 PM
Issue: My video card does not correctly detect my remote monitor OR my remote monitor no longer has a high-resolution display. Cause: If you have ?Auto detect? or ?Plug-n-Play? selected under your video card driver options, it may affect what
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ST-C5KVM-600 KVM Extenders via CAT5: I am using LCD displays and the image appears washed out.
[70]
Last Modified:
Feb 6, 2009 3:08 PM
Issue: I am using LCD displays and the image appears washed out. Solution: Use the ?Auto-Adjust? feature of your LCD display to normalize the color, sharpness, and brightness. Refer to your monitor?s user?s manual for details.
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ST-C5KVM KVM Extenders via CAT5: My mouse responds slowly/erratically when using the ST-C5KVM KVM Extender with a Linux based computer.
[113]
Last Modified:
Feb 6, 2009 3:10 PM
Issue: My mouse (MS PS/2 two button mouse with scroll wheel) responds slowly/erratically when using the ST-C5KVM KVM Extender with a Linux based computer. Solution: To ensure that the mouse functions properly when using the ST-C5KVM,
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ST-C5KVM-600 KVM Extenders via CAT5: Doesn?t work properly or at all when on UPS backup power.
[152]
Last Modified:
Feb 6, 2009 3:11 PM
Issue: The ST-C5KVM-600 KVM Extender doesn?t work properly or at all when on UPS backup power. Cause: Backup power from most UPS power supplies is not compatible with unregulated wall transformer power adapter. Solution: Replace the unregulated
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ST-C5KVMA-600: No audio for models with audio support.
[1634]
Last Modified:
Dec 7, 2012 1:18 PM
ST-C5KVMA-600: No audio for models with audio support. Issue: No audio for models with audio support. Cause: Audio cable is not properly plugged-in. Solution: Check all cable connections. OR Cause: Speakers are not plugged
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ST-C5KVMRS-600: No RS232 communication for models with RS232 support.
[1633]
Last Modified:
Dec 7, 2012 1:16 PM
ST-C5KVMRS-600: No RS232 communication for models with RS232 support. Issue: No RS232 communication for models with RS232 support. Cause: One or more RS232 cables is loose or disconnected. Solution: Check all RS232 cable connections.
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ST-C5KVM-600: Image is not displayed properly, lacks definition.
[1632]
Last Modified:
Dec 7, 2012 1:16 PM
ST-C5KVM-600: Image is not displayed properly, lacks definition. Issue: Image is not displayed properly, lacks definition. Cause: Signal is being skewed by the CATx cable and not being received correctly by the monitor. Solution:
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ST-C5KVM-600: IBM Scroll Point mouse is not recognized by CPU.
[1631]
Last Modified:
Dec 7, 2012 1:15 PM
ST-C5KVM-600: IBM Scroll Point mouse is not recognized by CPU. Issue: IBM Scroll Point mouse is not recognized by CPU. Cause: Only one IBM Scroll Point mouse is connected at either the Local or Remote unit. Solution: In order for an
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ST-C5KVM-600: CPU does not detect the keyboard and the mouse.
[1630]
Last Modified:
Dec 7, 2012 1:44 PM
ST-C5KVM-600: CPU does not detect the keyboard and the mouse. Issue: CPU does not detect the keyboard and the mouse. Cause: Keyboard or mouse cable are loose or reversed. Solution: Check cable connections. OR Cause: CATx cable
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ST-C5KVM-600: Wrong or missing characters from those typed.
[1629]
Last Modified:
Dec 7, 2012 1:14 PM
ST-C5KVM-600: Wrong or missing characters from those typed. Issue: Wrong or missing characters from those typed. Cause: The keyboard may be in the wrong mode. Solution: Disconnect keyboard at Remote Unit end and reconnect. Reboot the
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ST-C5KVM-600: Monitor sometimes loses sync, causing it to go blank for a second or two.
[1628]
Last Modified:
Dec 7, 2012 1:14 PM
ST-C5KVM-600: Monitor sometimes loses sync, causing it to go blank for a second or two. Issue: Monitor sometimes loses sync, causing it to go blank for a second or two. Cause: Electrical power system is very noisy; particularly the ground.
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ST-C5KVM-600: A constant vertical wobble appears down the screen.
[1627]
Last Modified:
Dec 7, 2012 1:13 PM
ST-C5KVM-600: A constant vertical wobble appears down the screen. Issue: A constant vertical wobble appears down the screen. Cause: CATx cable is too close to a strong power source. Solution: Reroute CATx cable if possible.
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