Network Technologies Inc, Innovators in KVM SolutionsWelcome Return to NTI homepage
KVM
SWITCHES
CONSOLE
SWITCHES
KVM
SPLITTER
VIDEO
SWITCHES
VIDEO MATRIX
SWITCHES
VIDEO
SPLITTER
EXTENDERS
via CAT5
KVM
DRAWERS
MONITORS &
ACCESSORIES
SERVER
ENVIRONMENT
VIDEO
CONVERTERS
CABLES &
ADAPTERS



Category: Troubleshooting
Sub-Categories: 0, Documents: 16, Last Update: Jan 31, 2018 10:47 AM

    Advanced Search | Tips  

Documents in Category   Go to Page: [1 2 | Next ]
Sort by:
Document Type: General E-16D: Unable to Configure Frequency Sensor for E-ACLM-V/P   
[2013] Last Modified: Jan 31, 2018 10:43 AM
E-16D: Unable to Configure Frequency Sensor for E-ACLM-V/P Issue: Unable to configure frequency sensor for E-ACLM-V/P Cause: E-16D firmware has not been updated to version 2.29 or later. Solution: Update the firmware by
 
Document Type: General E-16D: Unable to Send Out E-mail Alerts with IMAP or POP ports   
[1608] Last Modified: Jan 31, 2018 10:43 AM
E-16D: Unable to Send Out E-mail Alerts with IMAP or POP ports Issue: Unable to Send Out E-mail Alerts with IMAP or POP ports. Cause: E-16D does not use IMAP or POP ports. Solution: IMAP and POP ports are only for receiving email. To
 
Document Type: General E-16D: Not receiving SMS text messages   
[1599] Last Modified: Jan 31, 2018 10:43 AM
E-16D: Not receiving SMS text messages Issue: Not receiving SMS text messages. Cause: SIM card is not configured or installed properly. Solution: Check the SIM card configuration, installation, and verify its IMEI number under
 
Document Type: General E-16D: Receive false alerts from the internal humidity sensor   
[1598] Last Modified: Jan 31, 2018 10:44 AM
E-16D: Receive false alerts from the internal humidity sensor Issue: Receive false alerts from the internal humidity sensor every 8 hours to 2 weeks. The alarm email is followed by returned to normal email. Cause: The Sample Period and
 
Document Type: General E-16D: Sensor connected to DIGITAL IN terminal stops working   
[1586] Last Modified: Jan 31, 2018 10:44 AM
E-16D: Sensor connected to DIGITAL IN terminal stops working Issue: Sensor connected to DIGITAL IN terminal stops working. Cause: Sensor is rated for more current than the terminal can supply. Fuse protecting the port has opened.
 
Document Type: General E-16D: Unit will not boot-up; access via Ethernet not possible   
[1585] Last Modified: Jan 31, 2018 10:44 AM
E-16D: Unit will not boot-up; access via Ethernet not possible Issue: Unit will not boot-up; access via Ethernet not possible. Cause: Firmware has been corrupted. Solution: Connect unit to RS232 port and monitor the boot
 
Document Type: General E-16D: Sensors connected to RJ45 sensor ports stop working   
[1584] Last Modified: Jan 31, 2018 10:45 AM
E-16D: Sensors connected to RJ45 sensor ports stop working Issue: Sensors connected to RJ45 sensor ports stop working. Cause: Sensors applied collectively exceed current rating of row (row 1 = ports 1-8; row 2 = ports 9-16). Fuse
 
Document Type: General E-16D: The sensor page does not display the current readings   
[1583] Last Modified: Jan 31, 2018 10:45 AM
E-16D: The sensor page does not display the current readings Issue: The sensor page does not display the current readings. Cause: JavaScripts cannot be displayed due to Java not enabled in browser. Solution: Enable JavaScripts and
 
Document Type: General E-16D: Siren not making noise   
[1582] Last Modified: Jan 31, 2018 10:45 AM
E-16D: Siren not making noise Issue: Siren not making noise. Cause: Wires are not connected properly Solution: Check wire connections. OR Cause: Siren in use is improperly rated. Solution: Make sure Siren is rated at
 
Document Type: General E-16D: Beacon not illuminating   
[1581] Last Modified: Jan 31, 2018 10:45 AM
E-16D: Beacon not illuminating Issue: Beacon not illuminating. Cause: Wires are not connected properly. Solution: Check wire connections. OR Cause: Beacon in use is improperly rated. Solution: Make sure Beacon is rated
 
Document Type: General E-16D: Not receiving e-mail alert messages   
[1580] Last Modified: Jan 31, 2018 10:46 AM
E-16D: Not receiving e-mail alert messages Issue: Not receiving e-mail alert messages. Cause: Ethernet cable disconnected. Solution: Check Ethernet cable connections. OR Cause: Wrong or no IP address provided for SMTP server, or
 
Document Type: General E-16D: Device Discovery Tool will not work   
[1579] Last Modified: Jan 31, 2018 10:46 AM
E-16D: Device Discovery Tool will not work Issue: Device Discovery Tool will not work. Cause: Java not installed. Solution: Download and install Java. Go to http://java.com/en/download/index.jsp Download and install
 
Document Type: General E-16D: ENVIROMUX will not recognize sensor   
[1578] Last Modified: Jan 31, 2018 10:46 AM
E-16D: ENVIROMUX will not recognize sensor Issue: ENVIROMUX will not recognize sensor. Cause: Previously used sensor port was not cleared from memory upon removal. Solution: Remove previous sensor data. Via the web interface,
 
Document Type: General E-16D: Cannot access ENVIROMUX user interface with direct Ethernet connection   
[1577] Last Modified: Jan 31, 2018 10:46 AM
E-16D: Cannot access ENVIROMUX user interface with Ethernet connection Issue: Cannot access ENVIROMUX user interface with Ethernet connection via Telnet. Cause: Telnet not enabled. Solution: Enable Telnet through web interface. Via
 
Document Type: General E-16D: Cannot access ENVIROMUX through my browser   
[1576] Last Modified: Jan 31, 2018 10:47 AM
E-16D: Cannot access ENVIROMUX through my browser Issue: Cannot access ENVIROMUX through my browser. Cause: Bad network (CAT5) patch cable. Solution: Verify connection with known good cable. OR Cause: Browser not supported.
 

Go to Page: [1 2 | Next ]   Point your RSS reader here for a feed of the latest documents in this category

Welcome, Guest Help
Login Login
Click to change your viewing preferences Guest Settings