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[1775]
Comments: 0,
Last Modified: Aug 16, 2013 4:11 PM
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RACKMUX-V15/17: “No signal” message received Issue: “No signal” error message received. Cause: The input signal is not present immediately after power ON. Solution: Check all cable connections and verify that they are secure. If a multiport switch is attached, ensure a port with active video is selected.
[1773]
Comments: 0,
Last Modified: Aug 16, 2013 4:12 PM
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RACKMUX-V15/17: “Out of frequency” message received Issue: “Out of frequency” error message received. Cause: Input signal is outside the supported range. Solution: Lower video frequency to be within specified range.
[1940]
Comments: 0,
Last Modified: Sep 10, 2013 3:39 PM
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RACKMUX-V17-MP: "Out of frequency" message received Issue: "Out of frequency" error message received on screen. Cause: Input signal is outside the supported range. Solution: Lower video frequency to be within specified range.
[1793]
Comments: 0,
Last Modified: Aug 16, 2013 4:22 PM
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RACKMUX-V20/D20: “No signal” message received Issue: “No signal” error message received. Cause: The input signal is not present immediately after power ON. Solution: Check all cable connections and verify that they are secure. If a multiport switch is attached, ensure a port with active video is selected.
[1791]
Comments: 0,
Last Modified: Aug 16, 2013 4:23 PM
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RACKMUX-V20/D20: “Out of frequency” message received Issue: “Out of frequency” error message received. Cause: Input signal is outside the supported range. Solution: Lower video frequency to be within specified range.
[1787]
Comments: 0,
Last Modified: Aug 16, 2013 4:14 PM
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RACKMUX- D15/17 : Front panel USB port is not working Issue: Front panel USB port is not working. Cause: USB cable is not properly connected. Solution: Check USB cable connection between the RACKMUX and the computer. Ensure it is connected to a working USB port at the CPU.
[1786]
Comments: 0,
Last Modified: Aug 16, 2013 4:15 PM
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RACKMUX- D15/17 : Keyboard/touchpad not functioning Issue: Keyboard/touchpad not functioning. Cause: Keyboard is in the incorrect mode. Solution: Toggle the keyboard mode from PS/2 (default) to USB by pressing and holding Fn + T for 10 seconds. If keyboard works in PS/2 mode and not USB ... all cable connections between the RACKMUX and the computer.
[1778]
Comments: 0,
Last Modified: Aug 16, 2013 4:11 PM
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RACKMUX-V15/17: Front panel USB port is not working Issue: Front panel USB port is not working. Cause: USB cable is not properly connected. Solution: Check USB cable connection between the RACKMUX and the computer. Ensure it is connected to a working USB port at the CPU.
[1777]
Comments: 0,
Last Modified: Aug 16, 2013 4:11 PM
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RACKMUX-V15/17: Keyboard/touchpad not functioning Issue: Keyboard/touchpad not functioning. Cause: Keyboard is in the incorrect mode. Solution: Toggle the keyboard mode from PS/2 (default) to USB by pressing and holding Fn + T for 10 seconds. If keyboard works in PS/2 mode and not USB ... all cable connections between the RACKMUX and the computer.
[1796]
Comments: 0,
Last Modified: Aug 16, 2013 4:21 PM
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RACKMUX-V20/D20: Front panel USB port is not working Issue: Front panel USB port is not working. Cause: USB cable is not properly connected. Solution: Check USB cable connection between the RACKMUX and the computer. Ensure it is connected to a working USB port at the CPU.
[1795]
Comments: 0,
Last Modified: Aug 16, 2013 4:22 PM
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RACKMUX-V20/D20: Keyboard/touchpad not functioning Issue: Keyboard/touchpad not functioning. Cause: Keyboard is in the incorrect mode. Solution: Toggle the keyboard mode from PS/2 (default) to USB by pressing and holding Fn + T for 10 seconds. If keyboard works in PS/2 mode and not USB ... all cable connections between the RACKMUX and the computer.
[1785]
Comments: 0,
Last Modified: Aug 16, 2013 4:16 PM
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RACKMUX- D15/17 : “Auto configuration” message received Issue: “Auto configuration” message received. Cause: The LCD monitor is configuring itself for proper communication with the CPU. Solution: No action necessary.
[1788]
Comments: 0,
Last Modified: Aug 16, 2013 4:14 PM
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RACKMUX- D15/17 : Keys pressed on the keyboard do not yield the expected result Issue: Keys pressed on the keyboard do not yield the expected result. Cause: “Fn” function is locked ON. Solution: Check to see if the Fn LED is illuminated. If so, quickly press the “Fn” key twice to unlock the function.
[1776]
Comments: 0,
Last Modified: Aug 16, 2013 4:11 PM
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RACKMUX-V15/17: “Auto configuration” message received Issue: “Auto configuration” message received. Cause: The LCD monitor is configuring itself for proper communication with the CPU. Solution: No action necessary.
[1779]
Comments: 0,
Last Modified: Aug 16, 2013 4:10 PM
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RACKMUX-V15/17: Keys pressed on the keyboard do not yield the expected result Issue: Keys pressed on the keyboard do not yield the expected result. Cause: “Fn” function is locked ON. Solution: Check to see if the Fn LED is illuminated. If so, quickly press the “Fn” key twice to unlock the function.
