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Knowledge Base Home » ... » ST-C5USBV-300 - USB KVM Extenders via CAT5 to 300 ft » Troubleshooting » Document 1669

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ST-C5USBV-300: The image on the monitor is black and white, rather than in color.
Author: Administrator, Created on: Dec 7, 2012 2:15 PM

ST-C5USBV-300: The image on the monitor is black and white, rather than in color.

Issue: The image on the monitor is black and white, rather than in color.

Cause: The video cable was not attached to the CPU when it was booted.

Solution: With the cables all properly connected, reboot the CPU.