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E-MINI: E-mail message body missing from E-mail alerts
[22]
Last Modified:
Feb 7, 2018 10:55 AM
Issue: E-mail message body missing from e-mail alerts Cause: E-mail or spam filter configurations on e-mail server Solution: Create e-mail account for E-MINI Assign e-mail address from account created in the previous step to E-MINI on the
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E-MINI: Sensor summary page fails to list sensors
[23]
Last Modified:
Feb 7, 2018 10:55 AM
Issue: Sensor summary page fails to list sensors Cause: Browser is incorrectly going to the cache for updates. Observed in both Netscape and Firefox browsers (all versions) Solution: Clear the browser cache and reload the page OR
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E-MINI: Increasing time between log messages
[24]
Last Modified:
Feb 7, 2018 10:55 AM
Issue: Increasing time between log messages Solution: On the Log | Events to Log page, specify the amount of seconds, minutes, or hours in the 'Once every' option under 'Log Rate'
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E-MINI: Sensor readings are not being updated / Sensors are not listed in the Summary Table or the Left Side Menu
[25]
Last Modified:
Feb 7, 2018 10:53 AM
Issue: Sensor readings are not being updated / Sensors are not listed in the Summary Table or the Left Side Menu Cause: Browser is incorrectly going to the cache for updates. (Observed in all versions of Netscape and Firefox browsers) OR
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E-MINI: Sensor alerts are not being reported
[26]
Last Modified:
Feb 7, 2018 10:53 AM
Issue: Sensor alerts are not being reported Cause: Network settings are not correct OR No addresses listed to notify Solution: Configure network settings under Administration | Network OR Specify e-mail addresses under Administration |
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E-MINI: Cannot connect to the ENVIROMUX-MINI over the Ethernet
[27]
Last Modified:
Feb 7, 2018 10:54 AM
Issue: Cannot connect to the E-MINI over the Ethernet Cause: Ethernet cable not connected OR Network settings are not correct OR User attempting to log in not listed by administrator Solution: Check cable connections OR Configure
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E-MINI: Deleting high, low, and alert records for sensors
[28]
Last Modified:
Feb 7, 2018 10:54 AM
Issue: Deleting high, low, and alert records for sensors Solution: All sensor records can be cleared by going to the Administration | Date & Time page, clicking the 'Reset sensor records' radio button, and clicking 'Submit'.
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E-MINI: Unable to SNMP poll the E-MINI via SNMP and get the current temperature
[81]
Last Modified:
Feb 7, 2018 10:52 AM
Issue: Unable to SNMP poll the E-MINI via SNMP and get the current temperature Solution: If using a browser, the MIB file has to be added to the MIB database. If using a command line, a GET command will return the sensor value in tenths of
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E-MINI: SNMP get (snmpget) command not functioning properly
[83]
Last Modified:
Feb 7, 2018 10:55 AM
Issue: SNMP get command not functioning properly Cause: Some implementations of the SNMP get command (snmpget) require an additional .0 at the end of the command as a terminator. Solution: Add an additional .0 to the end of the of the
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The NTI Discovery Tool application does not detect any NTI devices
[119]
Last Modified:
Feb 6, 2009 2:42 PM
Issue: The NTI Discovery Tool application does not detect any NTI devices. Cause: The NTI Discovery Tool does not detect devices located across sub-nets of a network. Example: A PC running the Discovery Tool application connected to a 192.168.
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E-MINI: Unable to update the firmware/E-MINI does not respond after a firmware update
[122]
Last Modified:
Feb 7, 2018 10:54 AM
Issue: Unable to update the firmware or the E-MINI does not respond after installing a firmware update. Cause: Older bootloader versions of the E-MINI do not function properly with firmware update 1.27 or later. Solution: Update to the
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E-MINI: E-mails are being sent when sensors are in normal status
[185]
Last Modified:
Feb 7, 2018 10:54 AM
Issue: Email alerts are being sent when sensors are in normal status. Cause: "Simulate Alert" box still checked after testing email alerts. Solution: In the Web Interface, click "Monitoring", and click the sensor page
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